The following terms and conditions apply to all Port Skills and Safety Limited (PSS) bookings. Any cancellations must be notified, in writing to the accounts team at [email protected] and admin team [email protected].
Membership fees
Membership fees are charged on an annual basis and are non-refundable for the current membership year. For members who join mid-year, fees are charged on a pro-rata basis. Quotes for renewal of membership for the following year are issued in December. Members wishing to cancel their membership for the upcoming year must send written notification before the end of the current subscription year. Failure to do so will result in a three-month termination fee, calculated based on the membership renewal quote for the upcoming period.
Courses
The following cancellation charges apply:
Notice of Cancellation Received
Cancellation Charge(% of fee)
Less than 60 days prior to the date of the course
50%
Less than 38 days prior to the date of the course
75%
Less than 14 days prior to the date of the course
100%
Where PSS has to cancel a course due to lack of take-up, all bookings will be automatically transferred to the next available course. Where participants are unable to attend the next available date, an alternative date will be offered where possible. Where no suitable alternative date can be arranged, a full refund will be offered.
Changes to a delegate name made less than 60 days prior to the date of the course will be subject to a £50 administration charge.
Exhibition stands / sponsorship
The following cancellation charges apply:
Notice of Cancellation Received
Cancellation Charge(% of fee)
Less than 60 days prior to the date of the event
50%
Less than 30 days prior to the date of the event
75%
Less than 14 days prior to the date of the event
100%
PSS Safety Climate Tool (SCT)
The SCT licence fee is payable per annum, irrespective of how frequently a member completes the survey during that period. An annual invoice will be automatically raised on the anniversary of the member’s sign up. At least one non-refundable administrator licence is also required. Any member wishing to cancel their SCT subscription must do so at least three months in advance of their annual renewal date. Any member cancelling their SCT subscription will lose access to the tool and any previously submitted results.
Refunds
Refunds will only be offered if an event is cancelled by Port Skills and Safety Limited, and the monies due will be the original event price. Where a purchase has been made via a credit card, the credit card fee will not be refunded.
Where an event is cancelled by PSS, and the monies paid will be refunded. Where a purchase has been made via a credit card, the credit card fee will not be refunded.
Refunds may take up to 30 days to process. If you have not received an agreed refund after this time, contact [email protected].
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