Level 2 Port Operations - Passenger Operations Pathway

Learners must complete 9 Units for the qualification, including 2 mandatory units and a combination of units from groups A, B and C

Mandatory Units

Unit Title
4.1.1 Take action to reduce risks to health and safety within a port environment
5.1.1 Maintain security in ports

Group A – at least 2 Units no more than 3

Unit Title
4.1.2 Work safely with dangerous cargo
4.1.3 Work safely near water
4.1.4 Survive in the water
4.1.5 Work safely when alone
4.1.6 Work safely at heights
4.1.7 Work safely in confined spaces
4.1.8 Undertake safety inspections
4.2.1 Respond to shore based emergency situations
4.2.2 Respond to a pollution incident
4.2.3 Administer first aid
4.2.4 Respond to emergency situations aboard vessels
8.5.1 Maintain environmental good practice within ports

Group B – at least 1 Unit no more than 2

Unit Title
3.1.1 Give customers a positive impression of yourself and your organisation
7.2.1 Develop productive working relationships with colleagues
7.2.2 Liaise and develop professional working relationships with third parties
8.1.1 Manage your own resources

Group C – at least 2 Units no more than 4

Unit Title
2.2.2 Position access equipment on vessels
3.1.2 Control vehicle movements
3.1.3 Resolve customer service problems
3.1.4 Transfer passengers to/from small vessels
3.2.1 Process travel documents
3.3.1 Process baggage
8.2.1 Operate radio equipment
8.4.1 Use IT systems
Details
Code: 
NSVQ L2
Publication Date: 
2006
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